TOTO MS990CGR-01 Neorest Elongated Toilet and Washlet Unit with Metallic Stick Remote, Cotton White Review

Let's be open and frank people. In today's overcharged, competitive, frantic world, some of the most quiet, relaxing and deeply intimate times are those we spend in the bathroom, on the toilet. Here we are safe, alone, surrounded by clean, shiny, familiar appliances, some powered by clean electricity, others delivering clean water, hot or cold or in-between as it may please us through plumbing that works and disposing of the spent fluids through quick and efficient drains. The bathroom is that safe and secure place where the light is not too bright but bright enough to allow for reading, the door locks, the air is clean, fresh and fragrant and then... ohhh... then there's our TOTO Sedona Neorest 600 toilet, one of our life's most secret sources of pleasure, the piece de resistance we can sit on, relax, enjoy ourselves and forget about everything else - within legal limits, of course.

The TOTO Neorest 600 comes with a lid that automatically opens upon proximity, an air purifier, a toilet-paper-eliminating washer and drier (the enviroment thanks TOTO for this), automatic flush, a warmable seat, user-controlled water temperature and, of course, TOTO's own Cyclone Flush - better keep your distance.

What's not to like in a TOTO Neorest 600? Well... maybe there is a thing or 2 so, let me write them down:

- remote control batteries hard to find
- not supported by my Harmony 1100 Advanced Universal Remote Control with 3.5-Inch Color Touch Screen
- no iPod/iPhone support
- the Cyclone Flush noise is too loud, could disturb family and neighbors
- self-cleaning only works on the inside but who is going to clean the outside?
- old-school plumber could not fix it when it broke because he wasn't familiar with the electronics
- broadband is fine but there is no WiFi option
- dog can't drink off it because the lid is always closed when not in use
- doesn't work when the power goes out and there is no backup battery or backup generator option for this model
- on a couple of occasions the washer-drier turned itself on before I was finished and then refused to work after I was really done
- it's difficult to toilet-train toddlers because it can't be operated without a license and you can't get a license unless you take the class and pass the exam
- insurance refuses to cover it
- user's manual written in an English I can't understand
- off-shore technical support insists that we go into a video conference every time I call for support
- 30-day free trial not available
- no bidet mode on this model
- no super-saver shipping
- no white glove delivery

Given the above shortcomings I have no choice but remove one star but I so hope that the next release will correct most if not all of them.

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Product Description:
Elongated Neorest 600 One Piece Toilet 1.6 GPF - SanaGloss - MS990CGR

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