I have used these units in several buildings.The biggest building being an 8 unit building all with 1 bedroom apartments.Each apartment has it own hot water heater.We have OVER a 60% fail rate.First you do a LOT of electrical work to get to the point of being able to install it.Then you put it in and this what progresses:
- day one works great and you think "what a great idea I had"...
- few weeks or months later it is hot for a minute, then warm, then cold as it runs
- you reset the unit try and test everything, it works ok you think
- get a call a day later it is the same warm then cold then warm showers
- you take it out and return it to the store.
I have replaced 3 yes THREE in one single apartment alone.All in all I bought 8, for an 8 unit building, and have installed either new or replacements 18, in a eight unit building that only has 8 on any given day, at this time.I am a whiz at getting them in and out.
So if you are looking to waste money and a LOT of time as you replace it and try and fix it etc this is for you.These could not even sustain a 1 bedroom with ONE tenant.All my units have a single tenant in them....
I did call the company and they are very nice.The guy I was talking with was a technician on what they called the "pro side" for builders professional etc.I explained everything to him and told him of my fail rate and he said that was possible.So they know of the problem, over 60% fail rate did NOT even phase him, he obviously had heard about this plenty of times before me......
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